Pearson VUE FAQs.

How Often are test centers open for testing?

Pearson VUE Authorized Test Centers usually operate during regular business hours. However, some centers may have evening or weekend appointments available. For test center availability, log in to your Pearson VUE account at www.pearsonvue.com/signin or contact a Pearson VUE representative at www.pearsonvue.com/contact/vuephone.

What ID do i need to bring to the test?

Typically, you are asked to bring two forms of identification, including one government-issued photo identification. Some test programs may have additional requirements. The items you are asked to bring differs for each test program. You will receive a confirmation email with program-specific information.

What happens when I arrive to take an exam?

When candidates arrive for an exam, they go through a standard admissions process. Candidates are asked to provide two forms of identification, to agree in writing to a set of exam rules and to sign a log sheet. In most cases, your photo and signature will be digitally captured as they would appear on your results report. Some exam sponsors may have other identification or check-in requirements. You can review Pearson VUE’s privacy policy on www.pearsonvue.com/legal/privacy

How early should I arrive at the test center on the day of my test?

Typically, you are asked to arrive 15-30 minutes prior to your scheduled appointment time. This will give you an opportunity to check-in and relax prior to beginning your test. The amount of time you are asked to arrive at the center before your scheduled appointment time differs for each program. You will receive a confirmation email with program-specific information.

What if I have a problem?

You can call Pearson VUE’s customer service center by going to www.pearsonvue.com/contact/vuephone and choosing your relevant program and region.

What happens if I forget my Pearson VUE username and/or password?

Click on the sign-in page relevant to your program at www.pearsonvue.com/signin_en and select either ‘I forgot my username’ or ‘I forgot my password’. Provide the details required and you will then be able to recover your username and/or reset your password.

How do I cancel a test?

Visit www.pearsonvue.com/programs and select your test program from the Test Taker Services section. Once you have chosen your testing program, select ‘Cancel a Test’ on the right- hand side and complete the necessary fields.

How do I reschedule a test?

Visit www.pearsonvue.com/programs and select the relevant test program from the Test Taker Services section. Once you have chosen your test program, select ‘Reschedule a Test’ on the right- hand side and complete the necessary fields.

How do I schedule a test with Pearson VUE?

Visit www.pearsonvue.com/programs and select the relevant test program from the Test Taker Services section. Next, select ‘Schedule a Test’ on the right-hand side of the page and complete the necessary fields. Upon confirming the booking, you will receive a confirmation e-mail from Pearson VUE. At a minimum, this confirmation will contain information such as the time, date and location of your test, including directions to the test center.


Pearson VUE Testing Active Vendors
Client Name
ACSM
Adobe
Alfresco
American Academy of Financial Management India
American College
Android ATC
APICS
AppSense
Arista Networks
Aruba Networks Inc.
Adobe
Avaya Inc. Testing
BBPSD
BCS The Chartered Institute for IT
BICSI
BOMI International
Brocade Communications
C++ Institute
CertiTrek
Chainshine Financial Training
Chartered Global Management Accountant
Chartered Institute of Management Accountants
Check Point Software Technologies
Cisco Systems, Inc.
Citrix Systems, Inc.
CIW
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Council of Supply Chain Management Professionals
Dassault Systemes
DELL
Digital Marketing Institute
EC-Council
EMC
Ericsson
Esri
EUBAT
Excelsior College
EXIN
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First Finance Institute
ForgeRock
Fortinet
FutureLearn
GIAC
Global Association for Quality Management (GAQM)
Global Association of Risk Professionals
GMAC® Assessments
HP ExpertOne
IAB
IBM Corporation
ICRM
Institute of Credit Management
International Association for Health Coaches(IAHC)
International Qualifications Network
Intl Board of Lactation Consultant Examiners
ISA
iSQI
Juniper Networks
Linux Professional Institute Testing
Microsoft
NCDEX Institute of Commodity Markets & Research
NetApp
Nokia
Novell Testing
Object Management Group
Oracle Certification Program
Palo Alto Networks, Inc.
PCI Security Standards Council
Pegasystems Inc
PEOPLECERT
Pivotal
PRMIA
PTI
Puppet Labs
Riverbed Technology
RSA Security Testing
Ruckus Wireless
SAS
SensioLabs
Software Certifications
Symantec
TYPO3
Unify
VCE
VEEAM VMCE
Veritas
VMware Advanced
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WINS
WorldatWork
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ZTE